Create an Alert

Step 1: Open Alerts

• Go to Alerts in the sidebar
• Click Create Alert

Alerts page

Step 2: Choose Alert Type

Select the type of alert. Learn about each alert type.

• Daily Limit Near
• Daily Limit Reached
• Scan Spike
• Scan Drop
• No Scans Detected
• New Country Detected

Alert type selection

Step 3: Configure Threshold

Based on the alert type, set the threshold:

Scan Spike:

• Number of scans
• Time period

Scan Drop:

• Percentage decrease
• Comparison period

No Scans:

• Time without scans

Step 4: Set Scope

Choose what to monitor:

• All QR codes: Monitor everything
• Specific QR: Monitor one QR code

Step 5: Set Cooldown

Set the minimum time between repeat alerts:

• Prevents alert spam
• Default: 60 minutes
• Range: 5 minutes to 24 hours

Step 6: Configure Notifications

Choose how to be notified. Learn more about notification options.

• Email: Receive email alerts
• Webhook: Send to external system (Enterprise)

Step 7: Save and Enable

• Click Create Alert
• The alert is enabled by default
• Toggle to disable if needed

Managing Alerts

Edit Alert

Click on an alert to modify settings.

Enable/Disable

Toggle the switch to enable or disable.

Delete Alert

Click the delete icon and confirm.

View History

See when alerts were triggered and what metrics were captured.

Want to understand your alert options better? Learn about all alert types.