Contact Support

Support Channels

Help Center

You're here! Browse articles for self-service help.

Support Tickets

Create a ticket for personalized assistance:

• Go to Support in the sidebar
• Click Create Ticket
• Describe your issue
• We'll respond via email

Email

Contact us directly at contact@qradvanced.com

Response Times

Before Contacting Support

Try these first:

• Search the Help Center: Your answer may be here
• Check status page: For service issues
• Review recent changes: Did something change?
• Try a different browser: Rule out browser issues

What to Include

Help us help you faster:

• Detailed description of the issue
• Steps to reproduce the problem
• Screenshots if applicable
• QR code ID if relevant
• Browser and device information

Enterprise Support

Enterprise customers receive:

• Dedicated account manager
• Priority support queue
• Phone support
• SLA guarantees
• Custom training

Learn about Enterprise plans.