Billing & Invoices

Payment Methods

Accepted Methods

• Credit cards (Visa, Mastercard, Amex)
• Debit cards

Updating Payment Method

• Go to Settings and select Subscription
• Click Manage Billing
• Update card information
• Save changes

Invoices

Viewing Invoices

• Go to Settings and select Subscription
• Scroll to Billing History
• Click on any invoice to view or download

Invoice Contents

• Invoice number
• Billing period
• Plan details
• Amount charged
• Payment status

Downloading Invoices

Click the download icon to get a PDF invoice for your records.

Billing Cycle

• Subscriptions are billed monthly
• Billing date is the day you subscribed
• Upgrades are prorated
• Downgrades take effect at next billing date

Failed Payments

If a payment fails:

• You'll receive an email notification
• We'll retry the payment
• Update your payment method if needed
• Service continues during grace period

Refunds

• Refunds are handled on a case-by-case basis
• Contact support for refund requests
• Prorated refunds for annual plans

Enterprise Billing

Enterprise plans have custom billing:

• Annual contracts
• Invoice billing
• Custom payment terms
• Contact sales for details

Need to change your plan? Manage your subscription.