Tracking Keys

What is a Tracking Key?

A tracking key is a unique identifier that:

• Authenticates your tracking requests
• Associates events with your team
• Restricts tracking to allowed domains

Creating a Tracking Key

• Go to Conversion Goals
• Click the Tracking Keys tab
• Click Generate Key
• Enter a name (e.g., "Production Website")
• Add allowed domains
• Click Generate
• Copy the snippet immediately

Allowed Domains

Specify which domains can use this key:

• `example.com` for an exact domain
• `*.example.com` for all subdomains

Events from non-allowed domains are rejected.

Key Security

Public but Restricted

• Keys are visible in your JavaScript (this is normal)
• Domain restrictions prevent unauthorized use
• QR attribution is required for events to be recorded

Best Practices

• Use separate keys for different environments
• Restrict domains appropriately
• Rotate keys if compromised
• Delete unused keys

Managing Keys

View Keys

See all your tracking keys with:

• Name
• Key prefix
• Allowed domains
• Created date

Delete a Key

• Find the key
• Click the delete icon
• Confirm the deletion

Warning: Deleting a key immediately stops tracking for that key.

Troubleshooting

Events Not Tracking

• Check that the domain is in the allowed list
• Verify the snippet is installed correctly
• Ensure the user arrived via a QR code
• Check the browser console for errors

Key Not Working

• Verify the key is active
• Check domain restrictions
• Ensure the correct API URL

Need help? Contact support.